23
TROUBLESHOOTING
Before going through these troubleshooting procedures, verify that you have
the most current version of this manual. Go to www.uniden.com and select
Owner’s Manuals from the Support tab’s drag-down list. Navigate to your
model’s manual and open it. Check the issue and date on the front cover.
HOW TO IMPROVE THE WIRELESS SIGNAL QUALITY
If possible, remove obstacles in between camera and router that might reflect
the signal. These could include furniture, cabinets, and walls. If the wireless
signal is not improved, relocate the camera closer to the router.
If... Try this...
Theappcannotfind
thecamera
•MakesureyournetworksupportsDHCPprotocol.
•MakesurethattheDHCPoptionisturnedon.
•Makesurethecameraandyourmobiledeviceconnect
tothesameWi-Firouter.
•MakesuretheWi-Firouterisactivated.
•Makesurethecameraisproperlypoweredon.
•Usethe“ManualAdd”functiontomanuallyaddthe
camera.
Noimageappears •Makesurethepoweradaptorisnotdamagedor
defectiveandispluggedintoanelectricaloutletwith
power.
•Relocatethecameratoobtainthebestreceptionof
wirelesssignals.
•Makesurethecameraisproperlyconfiguredintheapp.
Poorimagequality •Cleanthecameralensusingalenscleaningcloth.
Spotsordustonthelenscanalsocauseimagequality
problems.
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